• If you plan to be hospitalized in the near future, a nurse may call you to discuss your upcoming procedure and give you information about what to expect when you go to the hospital. Following your hospitalization, the same nurse will follow up with you to support you during your recovery.
• If you suffered injuries from an accident or were diagnosed with a complex condition such as cancer or chronic kidney disease, a nurse may call you to discuss your needs and provide support to help you receive the care you need.
• If you're managing a chronic condition such as diabetes, asthma or coronary artery disease, our nurse team may contact you to help identify recommendations that supplement or support your care.
• If you're expecting a new baby, a nurse may reach out to you with information on managing your maternity experience.

We understand the importance of relationships in health care. That's why each time you or someone in your family needs support, you will have the same nurse — or a "nurse in the family." If your nurse is not available, other nurses can help you too.

A nurse may call you, or you can call NurseLine at 1-866-351-6804 and ask to be connected to a nurse to help you better manage your health. We can help you:

• Understand and manage medications
• Learn about treatment options for you or a family member
• Answer questions about claims
• Find the right care, including a primary doctor or specialist

Read our Frequently Asked Questions.

Explore health services and resources at your fingertips myuhc.com.

In addition to experienced nurses, your health plan offers health and wellness support, including online Wellness Coaching programs. Check the status of a claim, find a doctor or health care facility, and use tools such as the treatment cost estimator. Under the Health & Wellness tab, you'll find tools, tips and other resources for making healthy changes.

This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The material provided through this program is for your information only. It is provided as part of your health plan. Program nurses and coaches cannot diagnose problems or suggest treatment. This program is not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. This is not an insurance program. It may be discontinued at any time.

Administrative services provided by United HealthCare Services, Inc. or their affiliates.

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